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Device Configuration
Split APKs Installation Guide
Some apps are distributed as Split APKs (multiple .apk files packaged together) to optimize resources. Standard Android installers cannot open them.
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What's New
In this version, Zoho Assist now supports streamlined device setup via Mobile Device Management (MDM) including Microsoft Intune and ManageEngine MDM, offering zero-touch enrollment (unattended access device configuration) and automated permission management that give IT admins greater flexibility and control over the deployment and management of remote support devices at scale.
About this app
Get high-quality remote support for your mobile device with the Zoho Assist – Customer app. Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote support or unattended access, the app ensures a smooth support experience—anytime, anywhere.
Disclaimer:
This app uses the Device Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact assist@zohomobile.com for further clarification.
To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.
To join a Remote Support session
Step 1: Download and install the Zoho Assist – Customer app from the Play Store.
Step 2: Join the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.
Step 3: After granting consent, the technician will securely access your device to provide support. You can end the session at any time by simply tapping the back button.
Unattended access
You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.
Features
- Share your screen securely with the technician.
- Get remote assistance with full device control.
- Pause or resume screen sharing and access anytime.
- Send and receive files in any format during the session.
- Chat instantly with the technician within the app.
How to Download Customer App - Zoho Assist APK
- Enter the package name
com.zoho.assist.agenton the APK Downloader homepage. - Select your device architecture (ARM64 recommended for modern devices).
- Click Download to get the merged APK file.
- Transfer and install the APK on your Android device.
- Keep Updated: Visit APK Downloader regularly to search for and download the latest secure versions of your favorite apps.
Security & Signature Verification
This APK download is 100% safe. We verify that the cryptographic signature of the file matches the official developer credentials. No modifications or adware are injected.